Thank you for choosing MoolHeal. We strive to deliver your products safely and on time. Please read our shipping terms below.

Delivery Timeline

• Orders are processed within 1–3 business days.

• Once shipped, delivery typically takes 8–10 business days, depending on your location.

• Delays may occur due to weather, courier issues, or other external factors.

Shipping Charges

• Free shipping on all prepaid orders across India.

• For Cash on Delivery (COD) orders, a partial advance payment is required, and the remaining amount will be collected at the time of delivery.

• The advance amount will be shown at checkout and must be paid online before dispatch.

Order Tracking

• After dispatch, you will receive a tracking link via email and/or SMS to monitor your shipment.

Address & Delivery

• Please enter your shipping address carefully. We are not liable for orders delayed or lost due to incorrect information.

• Ensure someone is available at the delivery address to receive the package.

Delayed or Lost Shipments

• If your order is not delivered within 12 business days, contact our support team at support@moolheal.com or call us at +91 90019 83483

International Shipping

• Currently, we only ship within India. International shipping is not available.